Effective Feedback ~Coach:Bill Turpin

Sharing ideas means a lot to other participants. If we both got an apple and share with each other, each of us still has one apple; if we both got a thought of our own, we share with each other, and then both of us have 2 thoughts.

1. How would you define “feedback”?
Feedback is an objective describtion of observation that giving forward to the observed, just like mirror back. There are 5 key points about feedback:
 Ask permission: feedback must be welcomed, if doubt, ask.
 Timely: avoild looking back to what being said that may causes defocused or being vague
 Neutral: suspend the judgement, no matter positive or negative, then it enables a coach to give feedback
 Objective: not subject mindset
 Truthful: for the safe environment to accept feedback

2. What’s the difference between opinion and feedback?
Our own opinions belong to ourselves only; no need to pursuade others accepting our opinions. Be aware of they are asking for opinions or feedback. And pay attention to the default switch of giving feedback ot just opinion.
Key difference:
 Feedback: giving a view of clients’ goals and values
 Opinion: giving a view of a coach’s goals and values
Only when a coach knows well the goals and values of clients then would the feeback be effective.